Our entire business centers around helping you. We like to say, “When it comes to helpfulness (customer service) there are no policies!” What we mean is that we’ll do our best to be flexible and creative in helping you. We make decisions in the store and use our best judgment. We’re not a large international corporation that must rely on policies to guide its practices.
Our team is staffed with some of the most experienced, best trained hardware folks around. Our goal is to be the most helpful place you shop.
We stock virtually everything you need to maintain your home or business including those small, hard-to-find items; the largest selection of basics like nuts & bolts, air filters, keys, and pipe fittings; exclusive brands like Benjamin Moore Paints, Stihl outdoor power equipment, Craftsman tools, The Big Green Egg; locally manufactured products like bird feeders and houses and dog houses made by the local Goodwill, locally produced honey, Shruptrines relishes, Frost Cutlery knives, and many plants and vegetables. Plus, we’re always happy to special order products out of our 70,000 item warehouse or directly for Ace’s hundreds of vendors.
We’re competitively priced every day. Our 5,000-store buying power through Ace Hardware makes that possible.
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